🧠 Google: the “villain” that removes friction

According to Natzir Turrado (SISTRIX), Google behaves today like a benevolent antagonist: it changes the rules of the game, not to get more clicks, but to reduce the user’s effort.
New systems such as AI Overviews, Lens and AI Mode aim to provide answers without the need to leave the search engine.

What “Delphic Costs” are

The term comes from the paper “Delphic Costs and Benefits in Web Search”, by Andrei Broder and Preston McAfee (Google), where it is proposed to measure the quality of a search engine not by clicks, but by the total utility generated.
The fewer steps, reformulations and clicks the user needs, better the experience according to Google.

👉 In short:
Fewer clicks ≠ Worse experience.
Fewer clicks = More efficiency.

🤖 The new paradigm: AI Mode and conversational search

Google is evolving towards a model intent → resolution, leaving behind the classic ranking → click.
The new AI Mode combines text, voice and image to offer conversational results, supported by:

How answers are presented

🛍️ Gen Z and the change in the way of shopping

The report New Modes 2025 reveals that the Generation Z already uses ChatGPT almost as much as Google to research products (33% vs 37%).
YouTube consolidates as a key platform for the discovery phase, displacing Google Search in the “upper funnel”.

AI and agentic commerce

OpenAI has launched “Instant Checkout”: direct purchases in ChatGPT without leaving the chat.
For now, available with Etsy, Walmart and soon Shopify, using the agent commerce protocol developed with Stripe.

🧮 Notable news of the month

Google

Microsoft and Bing

OpenAI

Industry trends

📅 Next SISTRIX event

📍 Digital Marketing Meetup Madrid – 6 November 2025
Free event with practical talks, a panel discussion and networking.
👉 Venue: Unonueve Madrid
👉 Time: 18:30


🔥 Fun facts


💬 Conclusion

Google redefines its role on the web: fewer clicks, more retention, more AI.
Search becomes conversation, and creators will have to adapt to an environment where visibility will depend less on ranking and more on context.


Do you want to be one step ahead in the new conversational SEO?
👉 Write to me and I’ll help you adapt your strategy to this new era of Google and artificial intelligence.